What should I do if I do not receive a payment confirmation mail from OmniPay?

What should I do if I do not receive a payment confirmation mail from OmniPay?

You can raise a request with us here . Select the category as `I am a customer/end user` select the nature of your request, we will get back to you at the earliest.
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    • What are the payment modes available with OmniPay?

      OmniPay helps businesses with a full suite of products connected to a central dashboard to facilitate payments. The solutions we provide are: Payment gateway (to process payments through your website or mobile application) Virtual Terminal (to create ...
    • How do I check the status of my payment/order?

      Upon a successful transaction, you will receive a confirmation email from OmniPay. We are a payment gateway and only facilitate the merchant with payments.
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      No, once the payment goes through, you cannot cancel it. Being an end-user, you can ask for a refund from the merchant you made the transaction to; the merchant can refund the transaction using their OmniPay Dashboard.  If you are stuck and need ...
    • How does OmniPay work?

      This is how a transaction is processed through OmniPay: - The cardholder inputs their bank account/card details on the OmniPay Checkout form or the card machine, in order to pay for a product/service. - After successful authentication via 3D secure, ...
    • I do not have an app/website. Do you support payment via payment links?

      You bet! Use the OmniPay Dashboard or The OmniPay App as a virtual terminal to create and share payment links.  Payment links can be shared in a mail or as a text directly from the dashboard. While you can share the links on any other platform of ...