I have submitted my activation form. When will my account get activated?
Activation of an account is subject to approval from our banking partners and take 3-5 working days (working days do not include Saturdays, Sundays and bank holidays).
Our team will update you on the status of your account, once we get a revert from our bank.
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My account is not yet activated, it's been too long since I got any update, what do I do?
We try our best to have everyone's account activated on time, however since you have'nt received an update on this, please file a grievance over here: with your merchant ID and our team will update you at the earliest on the status of your account. ...
How can I delete my OmniPay account?
Please consider! You might need a secondary payment provider in the future, so it can be a good idea to keep your account open. There's no fee to keep your account live. Please ensure there are no unsettled transactions thorough the account before ...
How many days to get my OmniPay refund?
Once you have asked your merchant for a refund and they have refunded the transaction through their OmniPay account, you can get your money debited in your bank account in 3-5 days, depending on our bank account. If you are stuck and need ...
Can i change my account name on OmniPay?
An OmniPay account is registered in the business owner's name. For security reasons you will have to raise a request with our support team to change it.
How to create an OmniPay account?
To get onboarded with OmniPay, please book a slot with us using this calendly link. Looking forward to adding value to your business!