I have done duplicate transactions towards the same order/service. How do I get a refund?
I have done duplicate transactions towards the same order/service. How do I get a refund?
We are a payment gateway and only facilitate the merchant with online payments. We request you to contact the merchant with the transaction details for a refund.
Once you have asked your merchant for a refund and they have refunded the transaction through their OmniPay account, you can get your money debited in your bank account in 3-5 days, depending on our bank account. If you are stuck and need ...
Once the merchant initiates the refund , a confirmation email is sent to your email ID( the email ID that was used at the time of transaction). If you are stuck and need assistance, use this link to raise a ticket.
We suggest that you wait for 7-10 business days for physical goods and 1 business day for digital goods. In case you do not receive the services/goods even after the said time interval or if the items received are materially different, defective or ...
There are several factors and processes involved during a refund process due to which we advise waiting for 10-12 working days. If you are stuck and need assistance, use this link to raise a ticket.