How do I check the status of my payment/order?

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• How do I check the status of my refund ?

  Once the merchant initiates the refund , a confirmation email is sent to your email ID( the email ID that was used at the time of transaction). If you are stuck and need assistance, use this link to raise a ticket.

• I do not have an app/website. Do you support payment via payment links?

  You bet! Use the OmniPay Dashboard or The OmniPay App as a virtual terminal to create and share payment links.  Payment links can be shared in a mail or as a text directly from the dashboard. While you can share the links on any other platform of ...

• Can i cancel an OmniPay payment?

  No, once the payment goes through, you cannot cancel it. Being an end-user, you can ask for a refund from the merchant you made the transaction to; the merchant can refund the transaction using their OmniPay Dashboard.  If you are stuck and need ...

• What are the payment modes available with OmniPay?

  OmniPay helps businesses with a full suite of products connected to a central dashboard to facilitate payments. The solutions we provide are: Payment gateway (to process payments through your website or mobile application) Virtual Terminal (to create ...

• What payment methods can customers use to make payments through OmniPay?

  The default payment methods available are: Cards Netbanking Wallets (FreeCharge and PayZapp) If you want to show more payment options during Checkout, please raise a request with our team here.