Recent Articles
PDQ User Guide
Here's a simple guide on receiving payments through the new OmniPay PDQ Application via Card Machine. First, select the OmniPay application from the Home Screen. Note: You don't need a user ID or Password to log in to the new OmniPay PDQ ...
How to resolve chargebacks?
We notify you when a chargeback is requested along with the order id and additional details for the transaction. Reviewing Chargebacks: Review the chargeback and describe the line of events that occurred. If the goods/services were not given, please ...
Why am I getting Chargebacks?
There might be various causes for a chargeback on a specific transaction. In general, chargebacks are related with bad customer service/product or service delivery experience. If a consumer detects fraudulent activity on their card, they can request ...
What is a chargeback?
In layman's terms, a chargeback, also known as a "friendly dispute", is raised by the cardholder (end-user) against a specific transaction and reported to their card issuing bank. A chargeback is a feature offered by banks and card networks like ...
How to add more users to the OmniPay dashboard?
Log in to your dashboard: Navigate to Settings Under Teams and Security, click on User Management Click on the +New Member button Enter the email address and assign a role as per your access permissions (Admin, Manager, User) And click Invite To add ...